A short note on weighing things at the gate, and what that does to a figure you have reported.

If one figure in corporate environmental reporting deserves to be treated with suspicion by default, it is the diversion rate. Not because anybody is lying, but because of how it is usually produced: backwards, from what was purchased, rather than forwards, from what actually left the site.
Purchase data is excellent evidence of what came in. It says nothing reliable about where any of it went, and the gap between those two questions is where most of the over-claiming happens — quietly, and in good faith.
A weight, a destination and a ticket with a date on it. Everything else is inference, and inference is what turns a diversion rate into a figure nobody can defend the moment somebody asks where one particular load actually ended up.

A tonne sent for recycling and landfilled at the receiving end was never diverted, however it was recorded on departure. Contamination rates at the far end are knowable — the facility will tell you — and almost nobody asks, because asking lowers the number.
Where a figure falls once it is properly evidenced, that fall is the most useful thing the engagement produced. It is also the hardest part to explain upward.
A lower rate than the one being quoted internally, by a margin roughly equal to the unticketed volume. The first eight months are the uncomfortable ones. After that the tickets exist and the figure stops moving.

Twenty minutes, and nobody quotes in it.